The above companies will be referred to as "we" further in this article.
About our privacy policy
We care about your privacy. We therefore only process data that we need for (the improvement of) our services and we are careful with the information that we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website, subscribed events, all events that we organize on the track but also to keep customers informed about events and any changes or amendments to the policy.
We collect data for the purpose of establishing, maintaining and improving the contractual relationship with our customers. To reserve / book events we ask customers to create an account by completing a registration process. You will then receive a personal page that allows you to see which events you are registered for and update your personal information at any time. Without the data that we ask for during the registration process, registration is unfortunately not possible. For the newsletters we send, you need to register separately for each BV. You can unsubscribe by using an unsubscribe link in a news message. The effective date for the validity of these conditions is 01/12/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with respect to the personal data you have provided to us. If you have any questions about our privacy policy, please contact our contact person for privacy matters, the contact details of which can be found at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and to whom the data is accessible.
Webshop software
Django & UWKM
Our websites are developed with software from Django. The information you provide us for our services is shared with this party. Django and UWKM have access to your data to provide us with technical support, they will never use your data for another purpose. Django & UWKM are obliged by the agreement we made with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Django uses cookies to store technical information related to your use of the software, no personal data is collected and/or stored. Django reserves the right to share collected data within its own group of companies to further improve its services.
Webhosting
TransIP
We use web hosting and e-mail services provided by TransIP. TransIP processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the Services. This is not personal data. TransIP has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Under the agreement, TransIP is bound to secrecy.
Email and mailing lists
MailChimp & TransIP
Our website uses MailChimp, a third party that handles the email traffic coming from our website and the sending of any newsletters. All confirmation e-mails that you receive from our website and web forms are sent via the MailChimp & TransIP servers. MailChimp and TransIP will never use your name and email address for their own purposes. At the bottom of every email sent automatically via our website, you will see the 'unsubscribe' link. If you click this link, you will no longer receive e-mails from our website. This can seriously reduce the functionality of our website! Your personal data are stored securely by MailChimp & TransIP. MailChimp & TransIP use cookies and other internet technologies that give insight in whether emails are opened and read. MailChimp & TransIP reserve the right to use your data to further improve the service and as part of this, to share information with third parties.
Payment processors
MultiSafepay & Rabobank
For the processing of (part of) the payments in our shop we use the platforms of MultiSafepay & Rabobank. MultiSafepay & Rabobank process your name, address and city details and your payment information such as your bank account or credit card number. MultiSafepay & Rabobank have appropriate technical and organisational measures in place to protect your personal data. MultiSafepay and Rabobank reserve the right to use your data to further improve their services and in this context to share (anonymised) data with third parties. All the above-mentioned safeguards for the protection of your personal data also apply to those parts of MultiSafepay's and Rabobank's services for which they engage third parties. MultiSafepay & Rabobank will not retain your data any longer than is legally permitted.
Invoicing and bookkeeping
Quickstart
For keeping our records and accounts we use the services of Quickstart. We share your name, address and residence details and details regarding your order. These details are used for the administration of sales invoices. Your personal data is transmitted and stored securely. Exact is required to maintain confidentiality and will treat your data with the utmost confidentiality. Exact does not use your personal data for any purpose other than those described above.
External sales channels
Purpose of data processing
General purpose of the processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you provide. We will not use your details for (targeted) marketing. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy under the terms of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of our to further improve our services. This data (for example, your IP address, web browser and operating system) are not personal data.
Cooperation in tax and criminal investigations
In some cases, we may be required by law to share your data in connection with governmental tax or criminal investigations. In such a case we are forced to share your data, but we will resist within the possibilities offered by the law.
Storage periods
We will retain your data for as long as you are a client of ours. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data, and we will therefore retain this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents that we have produced as a result of your instructions.
Your rights
Pursuant to the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. Please find below an explanation of your rights and how you can exercise them. In order to prevent misuse, we will only send copies of your data to your e-mail address, which is already known to us. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we administer anonymous data. All copies and data will be received in the machine-readable data format that we use within our systems. You have at all times the right to submit a complaint to the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.
Right of inspection
You always have the right to view the data we process, or have processed, which relate to you or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address we have on record together with an overview of the processors holding this data and the category under which we have stored it.
Right of rectification
You always have the right to have the data we process, which relate to your person or can be traced back to that person, adjusted. You can send a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data have been modified.
Right to restriction of processing
You always have the right to limit the data that we process, or have processed, which relate to or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data will no longer be processed until you lift the restriction.
Right of transferability
You always have the right to have the data we process, which relate to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the information about you that we have processed or that has been processed by other processors or third parties on our behalf at the email address provided to us. In all likelihood, we will not be able to continue to provide services in such a case, as the secure interconnection of data files can no longer be guaranteed.
Right to object and other rights
When the occasion arises, you have the right to object to the processing of your personal data by or on behalf of Track Support BV. If you object, we will immediately cease processing the data pending the settlement of your objection.
If your objection is valid, we will provide you with copies and/or copies of the information that we process, or have processed, and we will then permanently discontinue processing it. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Third party cookies
In the event that third-party software solutions use cookies, this will be stated in this privacy statement.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we already process data relating to you, we will inform you by e-mail.
Contact details
CRT BV
Meerkoetweg 38, 7331CR Apeldoorn The Netherlands T 055-5335530 E info@crtholland.nl
IDC BV
Meerkoetweg 38, 7331CR Apeldoorn The Netherlands T 055-5335530 E info@idcracing.nl
CRExperience BV
Boergoorn 30, 9403 NV Assen Nederland T 055-5335530 E info@crexperience.nl
Contact person for privacy matters
Tessa Lentink
© 2021 ◆ CRT ◆ All rights reserved