The above companies will be referred to as "we" further in this article.
We care about your privacy. We therefore only process data that we need for (the improvement of) our services and we are careful with the information that we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
About data processing
Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and to whom the data is accessible.
Django & UWKM
We use web hosting and e-mail services provided by TransIP. TransIP processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the Services. This is not personal data. TransIP has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Under the agreement, TransIP is bound to secrecy.
Email and mailing lists
MailChimp & TransIP
MultiSafepay & Rabobank
For the processing of (part of) the payments in our shop we use the platforms of MultiSafepay & Rabobank. MultiSafepay & Rabobank process your name, address and city details and your payment information such as your bank account or credit card number. MultiSafepay & Rabobank have appropriate technical and organisational measures in place to protect your personal data. MultiSafepay and Rabobank reserve the right to use your data to further improve their services and in this context to share (anonymised) data with third parties. All the above-mentioned safeguards for the protection of your personal data also apply to those parts of MultiSafepay's and Rabobank's services for which they engage third parties. MultiSafepay & Rabobank will not retain your data any longer than is legally permitted.
Invoicing and bookkeeping
For keeping our records and accounts we use the services of Quickstart. We share your name, address and residence details and details regarding your order. These details are used for the administration of sales invoices. Your personal data is transmitted and stored securely. Exact is required to maintain confidentiality and will treat your data with the utmost confidentiality. Exact does not use your personal data for any purpose other than those described above.
External sales channels
Purpose of data processing
General purpose of the processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you provide. We will not use your details for (targeted) marketing. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy under the terms of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of our to further improve our services. This data (for example, your IP address, web browser and operating system) are not personal data.
Cooperation in tax and criminal investigations
In some cases, we may be required by law to share your data in connection with governmental tax or criminal investigations. In such a case we are forced to share your data, but we will resist within the possibilities offered by the law.
We will retain your data for as long as you are a client of ours. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data, and we will therefore retain this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents that we have produced as a result of your instructions.
Pursuant to the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. Please find below an explanation of your rights and how you can exercise them. In order to prevent misuse, we will only send copies of your data to your e-mail address, which is already known to us. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we administer anonymous data. All copies and data will be received in the machine-readable data format that we use within our systems. You have at all times the right to submit a complaint to the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.
Right of inspection
You always have the right to view the data we process, or have processed, which relate to you or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address we have on record together with an overview of the processors holding this data and the category under which we have stored it.
Right of rectification
You always have the right to have the data we process, which relate to your person or can be traced back to that person, adjusted. You can send a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data have been modified.
Right to restriction of processing
You always have the right to limit the data that we process, or have processed, which relate to or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data will no longer be processed until you lift the restriction.
Right of transferability
You always have the right to have the data we process, which relate to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the information about you that we have processed or that has been processed by other processors or third parties on our behalf at the email address provided to us. In all likelihood, we will not be able to continue to provide services in such a case, as the secure interconnection of data files can no longer be guaranteed.
Right to object and other rights
When the occasion arises, you have the right to object to the processing of your personal data by or on behalf of Track Support BV. If you object, we will immediately cease processing the data pending the settlement of your objection.
If your objection is valid, we will provide you with copies and/or copies of the information that we process, or have processed, and we will then permanently discontinue processing it. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
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Meerkoetweg 38, 7331CR Apeldoorn The Netherlands T 055-5335530 E firstname.lastname@example.org
Meerkoetweg 38, 7331CR Apeldoorn The Netherlands T 055-5335530 E email@example.com
Boergoorn 30, 9403 NV Assen Nederland T 055-5335530 E firstname.lastname@example.org
Contact person for privacy matters
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